These Terms govern your access to and use of the QurbanApp platform. By subscribing to or using QurbanApp, you agree to these Terms in full. Please read them carefully.
In these Terms of Service, the following definitions apply:
QurbanApp is a proprietary, cloud-hosted Software-as-a-Service (SaaS) platform providing Qurbani order management capabilities to mosques, halal businesses, Islamic charities and Qurbani coordinators. The Platform includes, depending on the selected Plan:
The Company reserves the right to add, modify or remove features from the Platform. Material feature removals affecting paid Plans will be communicated with at least 60 days' notice.
Subject to full payment of applicable subscription fees and compliance with these Terms, the Company grants the Subscriber a limited, non-exclusive, non-transferable, non-sublicensable licence to access and use the Platform solely for the Subscriber's internal business operations during the active subscription period.
This licence:
Under no circumstances does any Subscription, including Enterprise and white-label arrangements, confer any right to access, receive, inspect, copy, modify, or otherwise obtain the source code of QurbanApp or any part thereof. The Platform is provided as a hosted service only. Source code is not included, not available, and not transferable under any plan, agreement, or negotiation. Any representation to the contrary — whether by misunderstanding, third-party claim or error — is void and has no legal effect.
This restriction applies equally to:
Requests to purchase, licence or otherwise obtain source code will not be entertained. The Platform is exclusively available as a hosted SaaS subscription.
The "QurbanApp" name, logo and associated marks are trademarks of FLEX InfoTech Limited. Subscribers may not use these marks without prior written consent except to accurately identify the platform they are using.
Where a Subscriber provides suggestions, ideas or feedback regarding the Platform ("Feedback"), the Subscriber grants the Company a perpetual, irrevocable, royalty-free licence to use, incorporate and commercialise that Feedback without obligation or attribution.
Enterprise white-label arrangements permit the Subscriber to display their own branding on the Platform interface. This is a visual branding licence only. It does not affect IP ownership in any way. The underlying Platform, code and infrastructure remain the exclusive property of the Company.
Subscription fees are as published on the QurbanApp pricing page at the time of subscription. The Company reserves the right to modify pricing with at least 60 days' written notice to active Subscribers.
Payments are processed via our third-party payment provider. By subscribing, you authorise recurring charges to your nominated payment method. All fees are exclusive of applicable taxes (including GST where applicable in Australia). The Subscriber is responsible for all applicable taxes.
In the event of a failed payment, the Company will attempt to notify the Subscriber and retry the payment. Access to the Platform may be suspended after 7 days of non-payment. Continued non-payment for 30 days may result in termination of the account.
Where a free trial is offered, no payment method is required during the trial period. At the end of the trial, continued access requires selecting a paid Plan.
Monthly Subscriptions may be cancelled at any time. Upon cancellation, access continues until the end of the current billing period. No partial refunds are issued for the remaining days of the current billing period.
Annual Subscriptions may be cancelled at any time but are non-refundable for the remaining term. Access continues until the end of the paid annual period.
Refund requests arising from exceptional circumstances (e.g. technical failure preventing platform use) will be considered on a case-by-case basis. Contact hello@qurbanapp.com.
Where the Company terminates a Subscription without cause, a pro-rata refund of the remaining paid period will be issued.
The Subscriber retains full ownership of all Customer Data at all times. The Company processes Customer Data solely to provide the Platform services as described in these Terms and the Privacy Policy.
The Subscriber may export Customer Data at any time during an active Subscription via the Platform's export functions (PDF and Excel formats available). The Company will not prevent or impede data export during an active Subscription.
Following cancellation or termination of a Subscription:
The Company will not sell, share, licence or otherwise use Customer Data for any purpose beyond operating and improving the Platform. Customer Data will never be shared with advertisers, data brokers or unrelated third parties.
Subscribers and their Users must not use the Platform to:
Violation of this Acceptable Use Policy may result in immediate suspension or termination of the Subscription without refund.
Each party agrees to keep confidential any non-public information received from the other party that is designated as confidential or that a reasonable person would understand to be confidential ("Confidential Information").
The Subscriber agrees that the architecture, functionality, pricing structure, roadmap and technical implementation details of the Platform constitute Confidential Information of the Company and may not be disclosed to competitors or used for competitive purposes.
These confidentiality obligations survive termination of the Subscription for a period of 5 years.
The Company warrants that it has the right to grant the licences described in these Terms and will use commercially reasonable efforts to maintain Platform availability (target uptime: 99.5% per month, excluding scheduled maintenance).
Except as expressly stated above, the Platform is provided "as is" and "as available" without warranties of any kind, whether express, implied or statutory, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
The Company does not warrant that the Platform will be error-free, uninterrupted, or that defects will be corrected within any particular timeframe. The Subscriber uses the Platform at their own risk.
To the maximum extent permitted by applicable law:
Nothing in these Terms excludes liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded by law in Victoria, Australia.
The Subscriber agrees to indemnify, defend and hold harmless the Company and its officers, directors, employees and agents from and against any claims, damages, losses, costs and expenses (including reasonable legal fees) arising from:
The Subscriber may terminate the Subscription at any time by cancelling through the platform billing settings or by contacting the Company. Termination takes effect at the end of the current billing period.
The Company may terminate or suspend the Subscription immediately and without notice if:
Upon termination, all licences granted to the Subscriber immediately cease. The data retention provisions of Section 8.3 apply. Clauses relating to IP ownership, confidentiality, liability and governing law survive termination.
These Terms are governed by and construed in accordance with the laws of the State of Victoria, Australia, without regard to conflict of law principles.
Any dispute arising from or relating to these Terms or the use of the Platform shall be subject to the exclusive jurisdiction of the courts of Victoria, Australia.
Prior to initiating formal legal proceedings, the parties agree to attempt in good faith to resolve disputes through direct negotiation. If unresolved after 30 days, either party may initiate formal proceedings.
For international Subscribers, you agree that your local mandatory consumer protection laws may apply in addition to Victorian law where required by applicable international treaties or regulations.
The Company may update these Terms from time to time. For material changes:
Continued use of the Platform after the effective date of changes constitutes acceptance of the revised Terms. If you do not agree to the revised Terms, you must cancel your Subscription before the effective date.
Legal notices and formal communications under these Terms must be sent to:
By using QurbanApp, you confirm that you have read, understood and agree to be bound by these Terms of Service in their entirety.